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Dmako's avatar
Dmako
Aspirant
Dec 08, 2019
Solved

Cannot receive MMS messages

I cannot receive MMS text messages when phone connected to WiFi.
As soon as I disconnect from wifi picture will be delivered.
Sending works fine.
Same phone different router brand works just fine.
  • More than strange - MMS submission and reception does happen on the mobile network only, not over the WiFi connected Internet, almost similar to SMS*.

     

    *Except that some carriers supporting WiFi calling might use SIP RFC3428 while the mobile network is not available. Not aware of anything similar for MMS.

4 Replies

  • What router and firmware version? Version number not something like latest.

    The A7000 in sig is a USB adapter, not router.

    • labatt's avatar
      labatt
      Mentor

      schumaku 

      Thanks for the education. in my simple mind I figured if the phone was doing wifi calling then everything went that path. Obviously not. 

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    More than strange - MMS submission and reception does happen on the mobile network only, not over the WiFi connected Internet, almost similar to SMS*.

     

    *Except that some carriers supporting WiFi calling might use SIP RFC3428 while the mobile network is not available. Not aware of anything similar for MMS.

    • Dmako's avatar
      Dmako
      Aspirant
      Wrong group reposted under wifi routers. Sorry