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EvdrS's avatar
EvdrS
Aspirant
Jan 30, 2021
Solved

Cann't change speed/channel because of same SSID

I tried to change the 5 Ghz channel of my Netgear. When I tried to save my changes I got the messages "SSID is already in use, use another name". I never saw this messages before. And now I couldn't save my channel-change. I looks like my router is locked because of the same SSID for 2,4 Ghz and 5 Ghz. The router is in  AP-mode.

The problem hasn't occurred before. I could change bandwidth and channels without any problems with the SSIDs.

Something to do with the new firmware?

Who has a solution?

  • I found the problem. Has to do with Smart Connect. This program was interfering, although it was switched off. When I actived SC I could change my channels and bandwidth. When I switched it off again, I got a new SSID on 5Ghz and everything was locked. That was what didn't want. Therefore I made a downgrade to V1.0.2.68. Problem solved. I think firmware version V1.0.2.80 is not acting very well.

     

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you tried to use another web browser?

     

    DarrenM

  • Yes, I have tried with Chrome and Firefox. But  the router gives with both browsers the same pop-up with the previous reported message.

     

    • EvdrS's avatar
      EvdrS
      Aspirant

      Addition: via my android tablet there was the same problem.

      • EvdrS's avatar
        EvdrS
        Aspirant

        I found the problem. Has to do with Smart Connect. This program was interfering, although it was switched off. When I actived SC I could change my channels and bandwidth. When I switched it off again, I got a new SSID on 5Ghz and everything was locked. That was what didn't want. Therefore I made a downgrade to V1.0.2.68. Problem solved. I think firmware version V1.0.2.80 is not acting very well.