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Forum Discussion
brownbreadfox
Jul 12, 2021Aspirant
Can't access admin page for C7800
I can only access the admin page (192.168.0.1) after I reboot the router. How do I access the admin page without rebooting the router?
brownbreadfox
Jul 12, 2021Aspirant
Yes, I've tried the factory reset and re-registering with the ISP (the ISP controls the firmware so can't do a proper reinstall)
plemans
Jul 12, 2021Guru - Experienced User
everything else works?
have you tried other browsers or pc/laptops?
what error do you get?
- brownbreadfoxJul 12, 2021Aspirant
I've attached an example of the type of error from the IPv6 test. So right now IPv4 sites don't work.
I've tried Chrome, Safari, and Firefox. I've tried on 2 laptops and 2 iPhones.
- plemansJul 12, 2021Guru - Experienced User
Not sure why you think the ipv4/6 is causing you to think this is why you can't access it.
What error do you get when you try to access the admin portal?
- brownbreadfoxJul 12, 2021Aspirant
Ah sorry. I was responding to the wrong ticket.
I've attached the error I get.