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Forum Discussion
MurH
Mar 09, 2019Aspirant
Can't access R7000 admin
I wanted to reset my R7000 to factory settings and then change my passwords and SSID name. I am on Mac OSX 10.14.2, and the R7000 has the latest Firmware update installed. I was able to reset the rou...
- Mar 11, 2019
MurH wrote:
Now here's the stupid question of the day . . .
In the circumstances, more a stupid answer on my part than a stupid question.
The only thing I can think of is to disconnect the router and your PC from the outside world. Factory reset the router. Plug the PC into the router. Boot the router. Boot the PC. Use a browser to access the router. This is likely to cause the start up genie/wizard to kick in. Work out how to dismiss it and take things from there.
An alternative, which you should not need, is the old standby for a bricked router. TFTP.
How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support
Nodism1125
Mar 09, 2019NETGEAR Expert
The default username "admin" and password "password".
https://kb.netgear.com/1148/What-are-the-default-web-interface-passwords-for-NETGEAR-devices
- MurHMar 09, 2019AspirantThanks for the reply - admin and password dont work either.
- ThinksterMar 10, 2019Apprentice
Try doing it on a PC or a better browser then Safari as I never use Apple to do configuration setups unless I'm dealing with a Airport router or AP as those are designed to work with Apple.
- MurHMar 10, 2019Aspirant
I don't have a PC to try accessing admin, but I have tried using Chrome and Firefox with no luck. I have been able to reset the router but using admin and password yield exactly the same results - I can't get into the admin.
- michaelkenwardMar 10, 2019Guru - Experienced User
MurH wrote:
I can't get into the admin.
What happens when you try?
"Can't get in" tells us not much. Take us through the steps you take and where things go wrong.
Remember, if you are trying to get at this thing with a wifi connection, rather than a wired link, you have to login to the wifi before you can get into the router.
It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?