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Forum Discussion

Aspirant

Oct 24, 2015

Solved

Can't access R7500 router by any browser

Hi, running unter W10, browser does not get access to router - firefox (Page error) - IE10 - will show "Entry Page" - after entering name and password, next page ist blank - i am connected (gets a...

Troubleshooting

AWunsch
Nov 07, 2015
Sorry, you probably need to add one more
http://routerlogin.net/index.htm and/or http://192.168.1.1/index.htm

Retired_Member

Oct 25, 2015

I have the same problem.

NETGEAR Employee Retired

Oct 27, 2015

Hi All,

Welcome to Community!

What is the firmware version of the router? Have you performed a factory reset?

Regards,

JamesGL
Community Team

sirsteve1968
Apprentice
Oct 27, 2015
Hi James,

Yes, not only a reset, but a couple of them and I have the latest firmware ending in .94. Again, just Win10 has the issue. Does anyone know of how to get this fixed? My non-win10 PCs are fine, but Win10 is my main PC.
- AWunsch
  Aspirant
  Oct 27, 2015
  Hi James,
  same for me - W7-netbook still OK - W10-laptop and workstation obsolate - Router firmware uptodate - factory reset done with restore of latest settings
  - JamesGL
    NETGEAR Employee Retired
    Oct 27, 2015
    I would like to know the following information:
    
    1. Are the devices trying to access the UI connected via wired or wireless?
    
    2. If it is wireless, is it on 2.4Ghz or 5Ghz?
    
    3. If it is on 2.4Ghz, have you tried the 5Ghz?
    
    4. If it is wireless, can you check the wired connection?
    
    Regards,
    
    JamesGL
    Community Team