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Forum Discussion
Kdawg19
Dec 10, 2021Aspirant
Can't access wifi at all, R6120 — AC1200 Dual Band WiFi Router
Model: R6120 — AC1200 Dual Band WiFi Router My Wi-fi was working flawlessly on my computer and phone, but for some reason it stopped working on the smart TV. I tried to restart it to make it work on...
Kdawg19
Dec 13, 2021Aspirant
Hi, yes I'll try to provide some more details.
I am not able to see SSID broadcasting
The firmwear would be nighthawk (if thats what you mean)
The modem/gateway is just an outlet in my apartment building, but I've tried to connect my laptop to the outlet via ethernet cable and it works just fine
Now the LEDs, the power one is blinking yellow/green slowly and continously, and all of the other ones are not doing anything at all
I am not able to access the router through the browser as routerlogin.net and routerlogin.com both take me to https://www.netgear.com/home/services/routerlogincom/, and nothing happens when I enter the suggested IP adresses in the browser (although maybe this can be solved somehow? I am using chrome)
I have tried most of the support sites and everything, but it just seems like nothing is working, not even resetting it. Maybe I should try to send an email or something?
plemans
Dec 13, 2021Guru - Experienced User
Disconnect the router from the wall.
Then push and hold reset for 7-15 seconds while its powered on.
then hardwire a pc/laptop into it and try to set it up again. don't plug it into the wall again.
Who supplies your internet connection?
Is it a group connection supplied by a condo/apartment association?