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Forum Discussion
Mrcorvettegolfe
Mar 30, 2022Aspirant
Can't connect to 5g
I can connect to my router netgear92 but I can't connect to 5G. This is with any device. On the Ipad it says "Can't obtain authorization" on other devices it just says can't connect.
Mrcorvettegolfe
Apr 11, 2022Aspirant
You have the r7000P? Yes it is.
What firmware is on it? V1.3.2.134-10.1.66
What modem/gateway is it connected to? Arris TM1602 cable modem
have you checked your wireless password settings? Yes it is the same as the 2gz.
It does baffle me. I can't connect either IOs or android mobile devices.
I have restarted both the modem and the router several times.
plemans
Apr 11, 2022Guru - Experienced User
Have you tried a simple factory reset on the router and reinstall?
Push and hold reset for 7-15 seconds while powered on.