NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
goodyrl
Nov 11, 2021Aspirant
Cant get firmware to update. Asks for applicable application associated??
Cant get firmware to update. Asks for applicable application associated?? Im learning disabled and appreciate help. THANKS My model wasnt on pull down list Nighthawk AX6 AX5200
plemans
Nov 11, 2021Guru - Experienced User
what model do you have? AX5200 is a speed, not a model.
Where is it failing in the process?
Have you tried manually updating?
There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with for downloading the firmware and manually updating.
goodyrl
Nov 11, 2021Aspirant
Mine is RAX48
Only thing I’ve done is downloaded update firmware . When I try and open 2 files it says choose applicable application
I wouldn’t know about manually doing it. I’ve searched documents and don’t see what I need to do anywhere. THANKS
Only thing I’ve done is downloaded update firmware . When I try and open 2 files it says choose applicable application
I wouldn’t know about manually doing it. I’ve searched documents and don’t see what I need to do anywhere. THANKS
- plemansNov 11, 2021Guru - Experienced User
so you don't actually open the file.
In windows, right click on the zip file you downloaded and extract all.
From there you'll follow the manual firmware update process.
How do I update the firmware on my NETGEAR router with a web browser? | Answer | NETGEAR Support