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Forum Discussion
Cant get gig internet on r7000
I just got gig internet but I can't get the right speeds I have turned off QoS , Parental Controls, Traffic Meter and Access Control but some odd reason I only can get 400 Mbps up and 400 Mbps down ...
I did a Revert to factory settings and that fix the problem
I'm on firmware 1.0.9.64_10.2.64
I'm running both my pc using 1gb ethernet and note 8
and I using speedtest.net
Retired_Member wrote:
I'm on firmware 1.0.9.64_10.2.64
I'm running both my pc using 1gb ethernet and note 8
and I using speedtest.net
1. What speeds do you get using the websites I mentioned, when you are directly hardwired to the modem?
2. If your direct speeds to modem are gigabit, try a full reset of the modem and start fresh. Sometime this helps.
3. That firmware has been known to have some issues for some people (not all). an earlier firmware that's been getting decent results is the .42 firmware. You could try downgrading to that.
4. The note 8 is wireless. You won't hit gigabit speeds over wireless with wireless AC. its why we recommend testing over hardwired connection and to make sure its gigabit.
I did a Revert to factory settings and that fix the problem
Glad to hear it worked!