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Solved
Can't get more speed from Xfinity
Hello: I have a C7000V2 Gateway that runs fine. Recently I upgraded to the 800Mbs package from Xfinity but I'm not seeing any change in speed. Max I can get is around 118Mbs. Xfinity checked it o...
Glad you got it up and working properly!
Thanks for updating us and letting us know what the actual problem was.
You can mark it as solved and it might help the next person with that issue.
A couple things. How are you testing that speed? Wired? 2.4ghz? 5ghz?
That's the key. 118mbps over 2.4ghz is pretty good. Over 5ghz it depends on the device you're testing on.
On wired, you should be faster.
so how are you testing speeds?
Hello:
I'm on a 5ghz wi-fi network. Comcast speed I'm paying for is 800Mbs. I realize I won't get that but I think I should be getting more than 118Mbs.
Thanks.
what speed do you get wired?
do you have a screen snip of the cable connections page and event log?Hello:
I get the same results when connect to the modem/router via CAT5 - about 118Mbs. I haven't made any changes to the config other than to change the 5ghz channel - which did not affect the speed. I've attached a screeshot of the log. I appreciate the help everyone has given.
Thanks.