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Forum Discussion
dbonneville
Mar 26, 2019Follower
Can't get Time Machine to work with Nighthawk
Mac OS Mojave 10.14.3
Nighthawk(R) X4S R7800
Router Firmware Version V1.0.2.62 (just updated)
I bought a new 1TB Seagate SSD external HD. I formatted it according to the instructions low...
sonorelli
Apr 10, 2019Initiate
I purchased a Costco version of the 7900 series which is not listed in any Netgear documentation. Tech Support doesn't even recognize the model number. It's a Nighthawk X6S AC3600, R7960P-100NAS. Firmware automatically updated to V1.0.1.34_1.0.20 when I installed the router with the iPhone app. My external Segate 8TB Time Machine drive was working perfectly with a Time Capsule, but the wifi on the TC was poor, so I wanted to join the modern world and upgrade it. So far, I've spent close to five hours with Tech Support, who take over my computer with Team Viewer, they have no idea how to operate a Mac, and they faff around coming to the same conclusion that I could have told them in 30 seconds, there is a fundamental problem with how they mount the USB drive that is incompatible with Time Machine. This could be SMB, I can't get AFP to work. I tried SMB on Mojave 10.14.4 as well as an older workstation running Mountain Lion 10.8.5. The result is exactly the same, the drive mounts on the desktop but is not visible in the Time Machine menu of selectable drives. It is notable that ReadyShare renames the drive, that is a red flag AFAIC. I'm ready to give up and try another router.
Anonymous
Apr 29, 2019Hi sonorelli,
I had the same issue at the beginning. The solution for me (with the Nighthawk X4S and MacBook Pro Mojave) was to:
1) Activate "Admin Password Protection" for the MacShare option of the router
2) Set read and write permissions for the share only to "admin"
3) Connect to the share with the admin credentials (of the router)
After these changes the USB drive showed up in the time machine menu.
I hope this can help you or other fellows with the same problem further.
Best,
Tixamaster