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Forum Discussion
Can't get Time Machine to work with Nighthawk
Mac OS Mojave 10.14.3
Nighthawk(R) X4S R7800
Router Firmware Version V1.0.2.62 (just updated)
I bought a new 1TB Seagate SSD external HD. I formatted it according to the instructions low...
I completed all steps through 5.a. For me, the only way I can access the two USB hard disks plugged into the router is to go to the Finder, choose "Connect to Server..." (which is command-K), type "smb://routerlogin.net", enter my username and password, and then click the disks to mount them. One disk has the TimeMachine.dmg on it. When I double-click this to open it, I get an error: "The following disk images couldn't be opened", and it lists TimeMachine.dmg and reason is "Input/output error". I've tried to open TimeMachine.dmg via Disk Utility, verifying it there, but neither will work.
Oh, and I've spent about 90 minutes on hold and getting transferred and hung up on when I've called Netgear several times over the past three days. The four people with whom I spoke each told me they needed to get me to the next specialist who could handle my issue. Some of them didn't know what Time Machine was.
Any help will be seriously appreciated.
Can you read/write the drive when it's plugged directly into your computer?
Yes, I can read/write the drive when it's plugged into my computer. And last night I did the first Time Machine backup with the drive plugged into my computer.
BMac123456 Are you sure it's actually mounting? I'm not familiar with routerlogin.net, but mine always needed the actual share name, like `readyshare` or the like. It could be the same path, I'm not sure.
efish When are you getting this error? Maybe try following this guide: https://discussions.apple.com/thread/6689621 . It's hard to help because I don't know what you've already done and what you've tried.
wkuchrisn Thanks - Sorry for the lack of information.
I've done everything up to 5f with success.
When pressing 'Backup now' (this is the first try after putting USB into router) I get the message you posted earlier. See screenshot.
I'll do some more digging and report back if I get lucky.
Either way, thanks for your guide!
