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Forum Discussion
cant log in to nighthawk R7000P router
the router works ok with the computer on the internet (it is a wired connect) but I cannot log in to the router nor can the epson XP-830 wifi printer communicate with it. i was troubleshooting on wh...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Press the reset button for 10 seconds then release. After the router reboots, try 192.168.1.1 with a wired PC and web browser. Try this with the router disconnected from the ISP modem.
the modem is ARRIS BGW210-700.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.