NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rpb2's avatar
rpb2
Follower
Mar 14, 2021

Can't ping WNDR3700V3 router connected to Comcast wireless router/cable from PC's on wireless router

I have a WNDR3700V3 router hardwired to a Comcast wireless router/cable modem. From PC's on the Comcast wireless network, I can't ping the WNDR3700V3 itself or any PC's hardwaired to it. Any suggestions?

1 Reply

  • > I have a WNDR3700V3 router hardwired [...]

     

       How, exactly?  (Hint: If a device has different types of Ethernet
    ports, then "connected to device" is not enough detail.)

     

    > [...] to a Comcast wireless router/cable modem. [...]

     

       Maker?  Model number?

     

    > [...] I can't ping [...]

     

       "can't"?  Are the required keys missing from your keyboard, or what?

     

       "can't" is not a useful problem description.  It does not say what
    you did.  It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

     

    > [...] the WNDR3700V3 itself or any PC's hardwaired to it. [...]


       Copy+paste of the actual commands and their results would obviate the
    next question.  What are the IP addresses of these devices?

     

       If you cascade multiple routers as you seem to describe, then each
    one might establish its own LAN subnet, which impedes simple
    communication.  Most likely, you'd be happier if you configured the
    WNDR3700v3 as a wireless access point.

     

       Many newer Netgear router models have a one-step WAP-mode option
    which makes that relatively easy.  As I read the WNDR3700V3 Setup
    Manual, it lacks such an option.


       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the Setup Manual (at least).  Read.  Look for
    "access point" or "ap mode".  Prepare for disappointment.

     

       That's not fatal, however.  For an ad hoc scheme to deal with such
    models, see, for example:

     

          https://community.netgear.com/t5/x/x/m-p/1463500

     

    That's written for a Netgear C6300-as-WAP, but the steps are about the
    same for any other router (any make/model) which lacks a one-step WAP
    option.  If the router which you're reconfiguring has a WAN/Internet
    Ethernet port (unlike a Cxxxx), then leave it unconnected.