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Aandrey's avatar
Aandrey
Tutor
Dec 23, 2024

Can't Reach This Page, then fixes itself after a second

Nighthawk X8 model R8500   Firmware Version V1.0.2.160   Hi everyone, recently struggling with an issue where it seems the DNS does not resolve successfully when I try to go to a website. Then a...
Aandrey's avatar
Aandrey
Tutor
Jan 20, 2024
Further update: I checked the router status in the Advanced--> administration menu. The ip showed 0.0.0.0 which meant the router couldn't get an IP. so I hard rebooted the modem and router together, and after reboot an IP was assigned and everything works now!
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jan 21, 2024
Aandrey wrote:
so I hard rebooted the modem and router together, and after reboot an IP was assigned and everything works now!

When you do that, remember that the timing is important.


Be sure to restart your network in this sequence:

  • Turn off and unplug modem.
  • Turn off router and computers.
  • Plug in and turn on modem. Wait 2 minutes for it to connect.
  • Turn on the router and wait 2 minutes for it to connect.
  • Turn on computers and rest of network.