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Snailstick's avatar
Snailstick
Aspirant
Feb 18, 2016
Solved

Cant register my router to the readyCLOUD account

I am trying to get readyCLOUD up and running. I have created an account on readyCLOUD but when I try to register my router in the router interface with the login and password from readyCLOUD it doesn...
ReadyCLOUD Portal
  • ElaineM's avatar
    ElaineM
    Feb 19, 2016

    Snailstick Can you try to login now on your ReadyCloud account? This should be fixed now.
    Let me know if you're still having problems.

JennC's avatar
JennC
NETGEAR Employee Retired
Feb 19, 2016

Hello Snailstick,

 

Welcome to the community!

 

Please let us know what NETGEAR product model number you have. Is this a router or a ReadyNAS?

 

Regards,

  • Snailstick's avatar
    Snailstick
    Aspirant
    Feb 19, 2016

    Hi oh it's a r7000 ac1900 nighthawk router I think it's called. The version of the firmware is V1.0.5.48_1.1.79.

     

    Is that what you asked for?

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Feb 19, 2016

      Snailstick Our engineers are aware of this. Will provide an update soon.
       

      • warbler's avatar
        warbler
        Guide
        Feb 19, 2016

        Have the same exact problem. There is NO ReadyCLOUD radio button with the newest firmware 1.0.2.2. Would appreciate any help. Nighthawk X4 R7500 V2.