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Forum Discussion

seeker112's avatar
Jul 03, 2016
Solved

Cant register my router to the readyCLOUD account

bought router 2 weeks ago so latest firmware i suppose.

want to register mij router to readycloud.

made a account by readycloud and can login there with no problems.

after that i go to routerlogin.net en acces this.

 go in this site to :Readyshare- and then readycloud.

must fill in username and password readycloud.

after that clicked register.

did this and after about 10 seconds it says ' registration not complete. check username or password '

there was another topic of this, and also a problem solved, but couldn't find the solution in the answers.

can anybody help me.

thx already

 

  • It is a bug of netgear. After i did a reset of the router, i works fine by me. Too bad you have to configure router again

10 Replies

    • seeker112's avatar
      seeker112
      Tutor

      tried something by myself.

      registered  the router by netgear by given serialnr.

      did this succesfull.

      changed my cloudpassword to a one without stranges characters.

      used just a capital,letters and numbers.

      changed succesfully.

      Still can't register Readycloud by using routerlogin.net.

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired

      Hi seeker112

       

      Welcome to the community!

       

      What's the firmware version installed on your router?

      Can you PM me your login information and I'll check it from here?

  • Changed login to private settings. Have to live with it.
    Can't acces mij router anymore by using the genie app. Worked fine earlier. Extern acces cant find connection. Did you changed something in basic settings?
    • seeker112's avatar
      seeker112
      Tutor

      Get a little bit sick of it. router is for my need, and i'm not there for the router.

      Did a factory-reset and now it's working.

      Had to change all my settings again, but that was just a little time compare all the time i tried.

      Too bad my samsung app Genie doesn't work now anymore.

      think it's a bug in the latest update. when i use extern connection he says there is no internet.

      tried it on another phone but same problem there.

      has nothing to do with username and/or password.

      the genie app on my ipad works fine with extern connection.

      at last....

      i wonder why i type this all. community forum looks at a diarybook where nobody can look .

       

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired

        seeker112 Your case has been forwarded to one of our support team for further troubleshooting.

        They'll be in contact with you separately.

  • It is a bug of netgear. After i did a reset of the router, i works fine by me. Too bad you have to configure router again