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Forum Discussion
grcd-cls
Jan 12, 2021Tutor
Cant register product (X4S R7800 - AC2600) WiFi router)
Hello!
I´ve tried to register my new router (Nighthawk X4S R7800 - AC2600), but get a "This Serial number has already been registered in our system". It means I cannot even use ReadyShare at the moment!
It is very important that this router is correctly registered, as it belongs to me.
The serial number ends in *********01C3
It would be nice if someone from Netgear, or anyone could solve this for me.
This happens all the time, especially brand new stuff that from Amazon.
Try this:
NETGEAR Product Registration FAQ | Answer | NETGEAR SupportIf you are lucky, Blanca_O, Christian_R, ChristineT or DexterJB will step in.
They may ask you to send them a serial number and the email address you have registered with MyNetgear.
3 Replies
- plemansGuru - Experienced User
If you bought it new, I'd exchange it.
You might have gotten a returned product or refurbished product.
- michaelkenwardGuru - Experienced User
This happens all the time, especially brand new stuff that from Amazon.
Try this:
NETGEAR Product Registration FAQ | Answer | NETGEAR SupportIf you are lucky, Blanca_O, Christian_R, ChristineT or DexterJB will step in.
They may ask you to send them a serial number and the email address you have registered with MyNetgear.
- grcd-clsTutor
I can confirm that NetGear Support was able to solve this issue via e-mail. Many thanks NetGear!