Can't Rename Attached Devices, Can't Change QOS Settings for Attached Devices

Product: Nighthawk X6 R8000 - Firmware V1.0.4.46_10.1.63

Hi Folks

Need help trying to solve a problem where I cannot change device name or QOS settings for attached devices. I go through usual process of "edit" and "apply" but changes are not saved.

I have tried before and after firmware upgrades, tried rebooting, but still does not work

I get the impression that the more recent versions of firmware are very buggy and I'm even thinking of factory reset to go back to original firmware that actually worked! However I am reticent to do this as I'd need to set the whole thing up again, unless olde firmware can restore current config settings.

If I cant get this to work I'm gooing to throw this badly supported NETGEAR product out and change brand and product to Synology Router RT2600ac. And likely never buy NETGEAR again!!

Any thoughts much appreciated.

James

additude
Apr 06, 2020
Thank you James, you are exactly correct.
Maybe "Never" is a stretch and instead, "Not Always the Best Practice" would have been a more appropriate responce, but I do feel that it is realitive to these forums and is worth mentioning.

9 Replies

additude
Virtuoso
Apr 05, 2020
Hi James,
Minimum FW upgrade process should be:
1. Factory Reset
2. Update FW from hardwired computer
3. Factory Reset again after upgrade
4. Enter all settings manually
- cjpattinson
  Tutor
  Apr 05, 2020
  Hey Thank you so much for the reply
  
  I am really surprised I have to re-enter all settings, this will be incredibly time consuming. Never have to do this for other appliance I have.
  
  Makes me wonder if now is the time to buy a Synology!
  
  Thx
  
  James
  - additude
    Virtuoso
    Apr 05, 2020
    I agree,
    
    I share your frustration.... I have 75 reserved IP devices and I don't want to do an auto firmware update either for fear that the updgrade will create some other issues because of the new upgrade possibly having new settings and configurations that conflict with the previous FW settings.
    It's never a good idea to use a previously saved configuration file to reload into a new FW version upgrade, no matter what brand equipment.
    Sometimes using a previously saved configuration file after a Factory Reset just carries the problem back into the router, that again is not brand specific.
    In the real world, a previously saved config file is only confirmed good and useful if it was created from a no problem router and is used to restore that router to the exact same FW version and settings....even then I'd still only have 95% trust in it.
    So in the world of FW upgrades, no matter what, the sequence I posted is the best practice policy.

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Can't Rename Attached Devices, Can't Change QOS Settings for Attached Devices