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Forum Discussion
RocketDesigner
Aug 15, 2020Aspirant
Can't restore router firmware after update failure
I tried updating my R6700v3 via the Nighthawk app, and the app displayed an update failed message. I walked over to the router and all the LED lights were on. I have a computer that has a wired conne...
- Aug 16, 2020
Not sure I can offer much help other than..remove all cables from it, and power it up, after 5 minutes what do you see in terms of lights? Still just the Power LED flashing?
If so, sounds like the flash memory could be the culprit...not much that could be done if it's failing other than RMA ...
michaelkenward
Aug 17, 2020Guru - Experienced User
RocketDesigner wrote:
jallington59 This was the first and last time that I use the Nighthawk app to update firmware on a router.
Wise move.
While you are at it, disable any attempts to automatically update the firmware behind your back.
Netgear, and probably others, try to make life easier for users. In the process, they actually introduce what can be pitfalls when things do not go to plan.
jallington59
Aug 17, 2020Aspirant
Thank you for the advice and for the assurance that this is a known problem.