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Forum Discussion
Twinchi
Mar 08, 2017Aspirant
Can't unblock a device
Hi, I have a R7800 router with firmware version V1.0.2.20. Two weeks ago my mobile had access to the internet but It went broke and is now repaired. The mac adres is still the same but I do not ...
- Mar 14, 2017
Hi,
Thanks for your answer JamesGL.
Next time I will try your sollution.
What worked for me was to return the Netgear to factory defaults. The next issue I had was that the device could not connect to the wifi of the Netgear. With the WPS method I managed to get a connection again and now it is working fine.
JamesGL
Mar 14, 2017NETGEAR Employee Retired
Hi Twinchi,
Try to disable the access control and connect the device. After connecting and you have verified that it can go online then enable the access control.
- TwinchiMar 14, 2017Aspirant
Hi,
Thanks for your answer JamesGL.
Next time I will try your sollution.
What worked for me was to return the Netgear to factory defaults. The next issue I had was that the device could not connect to the wifi of the Netgear. With the WPS method I managed to get a connection again and now it is working fine.
- VE6CGXMar 14, 2017Master
Another way is to erase all the trace of the mobile device and reconfigure it as if you are connecting it first time.