NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Twinchi's avatar
Twinchi
Aspirant
Mar 08, 2017
Solved

Can't unblock a device

Hi, I have a R7800 router with firmware version V1.0.2.20.   Two weeks ago my mobile had access to the internet but It went broke and is now repaired. The mac adres is still the same but I do not ...
  • Twinchi's avatar
    Twinchi
    Mar 14, 2017

    Hi,

     

    Thanks for your answer JamesGL.

    Next time I will try your sollution.

     

    What worked for me was to return the Netgear to factory defaults. The next issue I had was that the device could not connect to the wifi of the Netgear. With the WPS method I managed to get a connection again and now it is working fine.