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Forum Discussion
BATS
Sep 14, 2023Aspirant
Can't understand info on how to reset AC1900 Smart Wi-Fi Router model R6900P
My computer just crashed while I was in the hospital. Stupid PC tech couldn't locate info on reset so hooked me up with local, very insecure network! I found original booklet but can't make heads or tails of it. I used to be able to deal with all my tech problems, but age, disability, poor eyesight, lack of mobility, and some bumps on my head have lessened my skill with all things tech. I have no children, relatives or friends nearby to help me. The web doesn't appear to have anything on this system, so I am hoping I can find help here. I don't even like going online to things like this let alone financial or personal... Connected are my PC, printer, cable modem, and DirecTV. If more info is needed, please advise.
Thank you in advance.
2 Replies
- BATSAspirant
Addendum: Cable modem is Arris but have no idea about firmware;and anything on the bottom of the modem can't be read by me even with my new reading glasses...
- microchip8MasterThere's a Reset hole at the back of the router. While powered on, presst it for 10 seconds and release. This will factory reset the settings.