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Solved
can't update firmware on R6900 router- app won't work, and routerlogin.com won't connect
I can't update the firmware on my Nighthawk R6900 router. The app gives an error message and says try again. when I try www.routerlogin.com or .net I get a message that says I'm not online and not co...
No. Don't "open" it.
Right click on it (in windows) and go to "extract all"
Use that to extract it.
then use the method of install you were using.
I *think* I extracted it. I opened the file on my computer until I got to the .chk version, the orginal file was of course a .zip file, and then saved the .chk file, then selected that file thru the "Browse" box on the update page. Did I do that correctly? I am hardwired from the laptop to the router thru an ethernet cord, also. Thank you for your assistance!
No. Don't "open" it.
Right click on it (in windows) and go to "extract all"
Use that to extract it.
then use the method of install you were using.