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Forum Discussion
Valis
Mar 03, 2020Tutor
Can't upload firmware file D7800-V1.0.1.56 over V1.0.1.28 - Firmware file is incorrect.
I've just downloaded the V1.0.1.56 zip file, extracted the image file and tried to install it, but get the firmware is incorrect error. This box is not yet connected to the Internet, so can't try tha...
- Mar 06, 2020
An update. When I put the D7800 on the net, I tried checking for a firmware update via the admin interface. It said there was no update available. When I went to write that up last night I wanted to get the error message correct, so did it again and it found 56! I asked it to fetch and install that this morning when it was quiet and all went fine, so I'm now running the latest firmware. I've no idea why these problems occurred or why it suddenly started working, but problem solved. Thanks for everyone's input.
Cheers.
labatt
Mar 03, 2020Mentor
This is a modem router. The ISP is the one that updates firmware not end user.
Valis
Mar 03, 2020Tutor
Thanks, but this router wasn't supplied by an ISP. It was bought from a retail store.
- labattMar 03, 2020Mentor
Valis wrote:Thanks, but this router wasn't supplied by an ISP. It was bought from a retail store.
Does not matter. Still up to ISP to update. Same for me with a Netgear CM1150V modem.I purchaced the modem and installed, knowing it would be upto the ISP to update firmware,
- antinodeMar 04, 2020Guru
> Yes, [...]
> No, [...]
> No suffix. [...]
You seem to be doing everything right. Sounds to me like a confused
D7800. A report on the results of your attempts to coerce it back to
proper behavior would be interesting.
> Does not matter. Still up to ISP to update. [...]What's true for a cable-TV-type device still "Does not matter" for a
DSL device, no matter how it was acquired. Which is why it's easy to
download a firmware kit for a Dxxxx model, and the corresponding User
Manual explains how to load it into the device. As the thread author
seems to have known without any "help" from the experts here. - michaelkenwardMar 04, 2020Guru - Experienced User
labatt wrote:
Valis wrote:
Thanks, but this router wasn't supplied by an ISP. It was bought from a retail store.
Does not matter. Still up to ISP to update. Same for me with a Netgear CM1150V modem.I purchaced the modem and installed, knowing it would be upto the ISP to update firmware,
Does matter for the D7800.
ISPs control the firmware on cable modems, such as the CM1150V. They do not control firmware on DSL modems.