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Forum Discussion
nicojames
Aug 02, 2021Aspirant
Captive apple portal, PS4 connection issues
I just switched to ATT wifi after years with spectrum. Guy hooked everything up,everything was working fine left. Few hours later the captive.apple.com message pops up on my devices asking for a rou...
plemans
Aug 02, 2021Guru - Experienced User
att tends to use modem/router combo devices.
it creates a double nat when you use your own router with it.
https://kb.netgear.com/30186/What-is-Double-NAT
options? (only use 1)
1.Put the att device in modem only/passthrough mode. Doesn't always go well.
2. put the netgears IP address into the ATT devices dmz.
3. put the netgear into access point mode.
nicojames
Aug 02, 2021Aspirant
Now when I try and log into the router It won’t let me sign in. I reset the password go through all the steps “ it says password reset successfully” hit the log in button and nothing all I get is a 🔒 with a line through it. Any thoughts?
- plemansAug 02, 2021Guru - Experienced User
Try a different pc/laptop?
Try a different browser?
Maybe reset the router? (push and hold reset for 7-15 seconds)