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Sakthivel's avatar
Sakthivel
Tutor
Mar 22, 2021
Solved

Certain Mobile apps not loading with Netgear Router/Spectrum internet

Hello,   I am using this netgear router for a while https://www.netgear.com/home/wifi/modem-routers/c3700/ and switched to a new internet service provider - Spectrum Internet. With this new service...
  • Sakthivel's avatar
    Sakthivel
    Aug 18, 2021
    My issue got resolved when the android OS got upgraded to Android 11.
plemans's avatar
plemans
Guru - Experienced User
Mar 22, 2021

did you try changing the dns settings? 

you can try googles at 8.8.8.8 or 8.8.4.4

or cloudfare at 1.1.1.1

  • Sakthivel's avatar
    Sakthivel
    Tutor
    Mar 22, 2021

    Thank you for responding.

     

    Unfortunately changing the DNS settings to the suggested one didn't resolve the issue.

    • plemans's avatar
      plemans
      Guru - Experienced User
      Mar 23, 2021

      I'm not sure with Spectrum's firmware (they load it for the combo devices) if it supports enabling/disabling ipv6. have you tried/checked that? 

       

      • Sakthivel's avatar
        Sakthivel
        Tutor
        Mar 31, 2021

        Thank you. I tried enabling/disabling IPV6 firewall protection - option which was available. But that didn't solve the issue.