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Sakthivel's avatar
Sakthivel
Tutor
Mar 22, 2021
Solved

Certain Mobile apps not loading with Netgear Router/Spectrum internet

Hello,   I am using this netgear router for a while https://www.netgear.com/home/wifi/modem-routers/c3700/ and switched to a new internet service provider - Spectrum Internet. With this new service...
  • Sakthivel's avatar
    Sakthivel
    Aug 18, 2021
    My issue got resolved when the android OS got upgraded to Android 11.
Sakthivel's avatar
Sakthivel
Tutor
Mar 22, 2021

Thank you for responding.

 

Unfortunately changing the DNS settings to the suggested one didn't resolve the issue.

plemans's avatar
plemans
Guru - Experienced User
Mar 23, 2021

I'm not sure with Spectrum's firmware (they load it for the combo devices) if it supports enabling/disabling ipv6. have you tried/checked that? 

 

  • Sakthivel's avatar
    Sakthivel
    Tutor
    Mar 31, 2021

    Thank you. I tried enabling/disabling IPV6 firewall protection - option which was available. But that didn't solve the issue.

    • plemans's avatar
      plemans
      Guru - Experienced User
      Mar 31, 2021
      Tried a simple factory reset and reinstall?
    • Hellifino's avatar
      Hellifino
      Aspirant
      Aug 18, 2021
      Did you figure out the problem? Mine is doing the exact same thing and I'm out of ideas.
      • Sakthivel's avatar
        Sakthivel
        Tutor
        Aug 18, 2021
        My issue got resolved when the android OS got upgraded to Android 11.