NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bcharles6
Sep 20, 2021Follower
channels
Hello. New to the forum. I just bought a nighthawk cax80 and had service through xfinity started. I was told by the tech tghat came out that the router is only set to "half capacity" out of the box a...
michaelkenward
Sep 21, 2021Guru - Experienced User
bcharles6 wrote:
Hello. New to the forum. I just bought a nighthawk cax80
Welcome to the funny farm.
The CAX80 is a cable modem/router. More to it than the routers covered here.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
bcharles6 wrote:
I was told by the tech tghat came out that the router is only set to "half capacity" out of the box
Take everything said by the ISP's technicians with several pinches of salt. And ask them to explain what they mean.
You are not the first person to ask about the XFINITY + CAX80 combination: