NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bfield3
Oct 24, 2018Aspirant
Cisco Anyconnect VPN not working through R7000
My setup:
Spectrum internet service using Arris SB6183 cable modem.
Windows 10 laptop computer with Cisco Anyconnect VPN client version 4.6.01103.
Netgear R7000/AC1900 with firmware version ...
- Oct 24, 2018
I guess I've taken care of this myself. I ended up factory defaulting the router. Then I re-entered all my settings and upon doing that I am now able to connect via the VPN client on my work PC successfully. All I can think of is there must have been some parameter stored in a buffer or memory location for the old VPN session with my previous internet connection and doing the factory reset cleared that out. Whatever it was it's now working.
So it appears the moral of this story is if you're having a problem connecting via a VPN client on a PC then try a factory default on the router. That fixed my issue.
bfield3
Oct 24, 2018Aspirant
I don't see an option to edit my original post so I'm replying to my own post. I was able to find an older router I had used previously. It's a Cisco E3000. I connected that to my cable modem and I was able to connect to my work's VPN server using the Cisco Anyconnect client and have everything work correctly through the Cisco E3000 router. So this is definitely pointing to an issue with the Netgear router I have. For some reason the Netgear router is blocking VPN traffic from the VPN client on my work computer.
bfield3
Oct 24, 2018Aspirant
I guess I've taken care of this myself. I ended up factory defaulting the router. Then I re-entered all my settings and upon doing that I am now able to connect via the VPN client on my work PC successfully. All I can think of is there must have been some parameter stored in a buffer or memory location for the old VPN session with my previous internet connection and doing the factory reset cleared that out. Whatever it was it's now working.
So it appears the moral of this story is if you're having a problem connecting via a VPN client on a PC then try a factory default on the router. That fixed my issue.