NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CM 1000 + R6900P: Gig Service at Modem, but <300 Mbps Direct Wire from Router
I have a Netgear modem (CM 1000) and WiFi router (R6900P), and I am subscribed to an Xfinity 1GB service. An Xfinity tech recently demonstrated that my modem is receiving 950+ Mbps service. I have Ca...
Connect the wired PC to the back of the CM modem and speed test there directly. Use Ooklas installable speed test app.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
Be sure to not enable any Access Controls, Armor, SPC or Traffic Meter on the router.