NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
CM1100 + TP-Link AC4000 Connectivity issues
So for some reason my CM1100 when activates works fine with the LAN1 port yet when ANY brand WiFi router is connected to that same port the CM either transmits zero internet (according to the routers ...
- Turns out a couple things:
1. You’re correct, plugging anything into the second port screws the whole thing up which requires a reset to factory settings.
2. If you plug the WiFi router in while the modem is online, it doesn’t know what to do with itself and craps the bed.
Solution:
1. Reset everything to factory defaults
2. Setup the Cable Modem
3. Verify with a computer that you have an internet connection
4. Power the cable modem off
5. Transfer the cable from your computer to the back of the WiFi router and wait for the router to be ready
6. Power on the cable modem
7. Wait 2-3 minutes
8. Eat tacos and margaritas to relieve frustration
:)
If you have more questions, the modem forum is:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
- Turns out a couple things:
1. You’re correct, plugging anything into the second port screws the whole thing up which requires a reset to factory settings.
2. If you plug the WiFi router in while the modem is online, it doesn’t know what to do with itself and craps the bed.
Solution:
1. Reset everything to factory defaults
2. Setup the Cable Modem
3. Verify with a computer that you have an internet connection
4. Power the cable modem off
5. Transfer the cable from your computer to the back of the WiFi router and wait for the router to be ready
6. Power on the cable modem
7. Wait 2-3 minutes
8. Eat tacos and margaritas to relieve frustration
:)