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Cpete2528's avatar
Cpete2528
Tutor
Nov 25, 2021
Solved

Cm1100 Modem connected to the internet, but wifi says connected without internet

My internet is working when lan connected to my PC.  But, when I try to use wifi it says connected without internet.  Please help.  thank you.    
  • Cpete2528's avatar
    Cpete2528
    Nov 26, 2021
    I went back and tried the nighthawk app again and it worked. Thank you for your time.
Cpete2528's avatar
Cpete2528
Tutor
Nov 25, 2021
I have the AX4300 router. I have tried unplugging and plugging in several times.
plemans's avatar
plemans
Guru - Experienced User
Nov 25, 2021
Cpete2528 wrote:
I have the AX4300 router. I have tried unplugging and plugging in several times.

AX4300 is a speed, not a model. 

Tried plugging/unplugging? 

Is anything else connected to the modem?

 

  • Cpete2528's avatar
    Cpete2528
    Tutor
    Nov 25, 2021
    AX6 nighthawk. Nothing else is connected.
    • plemans's avatar
      plemans
      Guru - Experienced User
      Nov 25, 2021

      AX6 isn't a model either......

      What firmware are you on? 

      Wired devices work connected to the router? 

       

      • Cpete2528's avatar
        Cpete2528
        Tutor
        Nov 25, 2021
        Sorry. RAX45. How do I go about finding the type of firmware or updating?