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Forum Discussion
CM1150V Connectivity Issues
I installed a Netgear CM1150V modem in April with an Orbi mesh wireless network. Was working beautifully until a couple of weeks ago. Now, I have to do a power off reset at least once a day as it just...
timdavis9194 wrote:
I verify that my provider is transmitting to the modem and get the message cannot connect to the modem.
What shows that message?
What do the LEDs on the modem show when this happens? The ones to look for are the Downstream, Upstream and Online LEDs.
timdavis9194 wrote:
The Orbi is still transmitting...so the signal is lost at the modem.
Again, that is not very clear. It can be "still transmitting" wifi even though it has lost the Internet connection to the modem.
I believe it was the upstream light that wasn’t on the last time.
do you have screen snips of the cable connections page and the logs? These are key as we look at several things in conjunction.
If you have any splitters, amplifiers, or attenautors, I'd remove them for testing. also check the coax cable for kinks, damage, loose/cheap connectors, or even cheap coax. I've had things like moisture in a line cause issues before. so its always good to try moving the modem to right where the coax enters the home to prevent issues in the home from being the problem.
