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Forum Discussion
Solved
CM1150V voice cable modem and Nighthawk AC1900 Smart WiFi router
I have the modem and router listed above connected to a Comcast 200 plan. The router is hard wired to my HP pc via an ethernet cable. A few weeks ago my Internet connection started dropping and re-...
Wow, I can't believe I didn't think of that before. Hooked up my laptop via RJ45. Haven't had an error message in 3 hours!
New PC on it's way.
Thank you for all of your help. Great job!
Jack
Thank you plemans. Directly connecting the modem to my pc was the first thing I tried when I encountered this issue, but I get the message "unidentified network". I don't know what to do to get by that. Jack
Sounds like you are using a Windows PC. That is the PC saying it has never seen this network. Usually there is a private or public selection. Selecting either should work for test. I would tend to select private.
Agree with labatt
did you get a chance to try getting screen snips of your modem connections or check stability directly connected?
I was eventually able to get my modem hardwired to my PC. Unfortunately the dropping continued. So, the evidence leads to the modem, but that seems unusual for decent modem that is only 11 months old. Assuming Comcast is providing good information about my signal, could the problem be with my PC? I've been thinking of replacing it, but I run the risk of gaining nothing if the problem is actualy the modem or Comcast
Well I hate to sound like a broken recordd but we'd need to see your modem connections page and logs to even give you a hint.
But it wouldn't be the first comcast tech to ping a modem and say everythings fine when it isn't.
So, modem connections page screen snip?
