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Forum Discussion
Solved
CM1150V voice cable modem and Nighthawk AC1900 Smart WiFi router
I have the modem and router listed above connected to a Comcast 200 plan. The router is hard wired to my HP pc via an ethernet cable. A few weeks ago my Internet connection started dropping and re-...
Wow, I can't believe I didn't think of that before. Hooked up my laptop via RJ45. Haven't had an error message in 3 hours!
New PC on it's way.
Thank you for all of your help. Great job!
Jack
I was eventually able to get my modem hardwired to my PC. Unfortunately the dropping continued. So, the evidence leads to the modem, but that seems unusual for decent modem that is only 11 months old. Assuming Comcast is providing good information about my signal, could the problem be with my PC? I've been thinking of replacing it, but I run the risk of gaining nothing if the problem is actualy the modem or Comcast
Well I hate to sound like a broken recordd but we'd need to see your modem connections page and logs to even give you a hint.
But it wouldn't be the first comcast tech to ping a modem and say everythings fine when it isn't.
So, modem connections page screen snip?
I couldn't find a way to insert the screens here. Added the prints in an email response.
First time using this process.
- Click the choose file option when relying so everyone can see it
Sorry plemans. I have not been able to do this. I looked at the help lesson for insertig files, and the toolbar has
an Icon to insert files that my toolbar does not have. Maybe that's because of my new status in this community.
I think I have taken enough of your time.
Jack