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Forum Discussion
Jack1969
Dec 28, 2019Tutor
CM1150V voice cable modem and Nighthawk AC1900 Smart WiFi router
I have the modem and router listed above connected to a Comcast 200 plan. The router is hard wired to my HP pc via an ethernet cable. A few weeks ago my Internet connection started dropping and re-...
- Jan 01, 2020
Wow, I can't believe I didn't think of that before. Hooked up my laptop via RJ45. Haven't had an error message in 3 hours!
New PC on it's way.
Thank you for all of your help. Great job!
Jack
plemans
Dec 31, 2019Guru - Experienced User
Try getting your upstream info as well. I just see the downstream and the logs.
by chance do you have a 2nd pc/laptop you could test with just to ensure it isn't the pc?
Your downstream powers are slighly high but it should still work. Thats why I'm curious about your upstream power levels as well as possibly testing with a 2nd device.
Jack1969
Jan 01, 2020Tutor
Wow, I can't believe I didn't think of that before. Hooked up my laptop via RJ45. Haven't had an error message in 3 hours!
New PC on it's way.
Thank you for all of your help. Great job!
Jack
- plemansJan 01, 2020Guru - Experienced User
might not have needed a new pc......a new ethernet pci port (if it was a desktop), uninstalling/reinstalling the driver, or even just a usb-ethernet adapter might have worked :)
but glad to hear you figured out the pc was the issue.