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Forum Discussion
ChetD
Feb 10, 2020Aspirant
CM1200 unable to connect to R7000
I had been using R7000 with Xfinity supplied cable modem (Technicolour Gateway) with no issues for 2+ years. Changed Xfinity internet bundle to 300 Mbs and decided to own my equipment and bought a C...
- Feb 11, 2020
You have to do things in the right order. It isn't obvious from your account that this is what you did.
Take this bit:
ChetD wrote:
I have power cycled both the cable modem and the wireless router multiple times.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.
michaelkenward
Feb 11, 2020Guru - Experienced User
You have to do things in the right order. It isn't obvious from your account that this is what you did.
Take this bit:
ChetD wrote:
I have power cycled both the cable modem and the wireless router multiple times.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.