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Forum Discussion
Combine R7000 Nighthawk with BT Smarthub 2
Hi. I recently got connected on BT's fibre to the premises. I had told them I wanted to continue using my recently acquired Netgear router, and right now that's what's in place. However, we cannot us...
Have BT installed a box like the one in the following link?:
If not, just what have they installed?
Your R7000, is it a model with built in modem? My R7000 is the AC1900 model, so I have to use a separate modem, in my case, a Draytek Vigor 130k.
I myself am in the UK but I'm a Plusnet customer and I'm on FTTC, so not really able to help much.
Bear in mind too, this appears to be very much a US centric forum. Hopefully though, someone might have enough knowledge to help you out.
As for the landline, do you really need to have the landline working as an actual go to telephony option? I appreciate we all have different needs, but I haven't used an actual plug in telephone thingy for years lol! I thought desktop telephones had died a quiet death!
Good luck with finding a solution though. I look forward to seeing if you can sort it out.
Portwey84 Hello, I was also a Plusnet customer, but the nearest cabinet was two miles away, the copper connection up to here is very poor so FTTC would have been a waste of time, and Plusnet didn't offer FTTC on that cabinet anyway. So we had to move to BT's fibre, which came to the post outside the house in September. When I bought the R7000 AC1900 earlier in the year I also bought a Draytek Vigor 130 to provide the modem connection to the copper, hoping to get better performance than with our ancient Netgear RangeMax. It worked fine except when it got windy... Now I have fibre coming in through the wall, connected into the OPTIC on the ONT which you gave the link for, and my R7000 plugs into PORT on the ONT. With the R7000 configured with the BT connection details I must say it's worked flawlessly since installation.
We didn't use the landline much, but the continuity was promised as part of the BT package, and I felt cheesed off that it hadn't happened. And it's just another option. The installation guy kindly connected the copper cable that's integrated with the fibre to our old master socket, but they pulled the PSTN plug at the exchange.
I'll be sure to let you know if we get it all working, landline included.
Cheers for the feedback. I wish I had FTTP, but sadly, it'll never happen on our estate.
Still, unlike it seems so many that complain about the R7000 AC1900 on this forum, it's so far been an excellent bit of kit. I still have a BT Homehub 6 sat in a box and the plan is not to use it again unless in an emergency, such as the R7000 going Tango Uniform.
As for the landline, well it's there, but I'd have to go out and buy one of those 20th Century devices to plug into the box. Can you still buy a landline telephone in the shops? :smileylol:
Dunno what's in the shops. Our old BT phone is still sitting here, all powered up but nobody's at home. Let me know if you can't find anything at your local PCWorld. I didn't know the R7000 had complaints against it. I think I got a good price on it as it was end of line stock. Don't recall any bad reviews. What do folks complain about?
ColBartram wrote:Dunno what's in the shops. Our old BT phone is still sitting here, all powered up but nobody's at home. Let me know if you can't find anything at your local PCWorld. I didn't know the R7000 had complaints against it. I think I got a good price on it as it was end of line stock. Don't recall any bad reviews. What do folks complain about?
Lol! You absolutely need to sit down and waste an entire day of your life reading through repeat thread after repeat thread about firmware upgrades that don't work, wi-fi dropping out, auto update not working etc etc. I've personally never had a single firmware issue nor have I lost wi-fi.
I too bought my unit from PCWorld. I paid £107 for it as far as I remember.
I won't ever be buying a telephone handset, we have absolutely no use for the landline. A landline as your are undoubtedly aware, is just for scammers and spammers to ring people while they're watching Corrie. I've got a mobile phone mast just half a mile away from me, direct line of sight, no issues with mobile reception.
ColBartram wrote:
We didn't use the landline much, but the continuity was promised as part of the BT package, and I felt cheesed off that it hadn't happened.
Chase BT.
You could throw that one at its own user commmunity.
Welcome to BT’s official support community.
I haven't used it in a while, but the people there are helpful and (mostly) friendly. They even have ways if escalating things up to BT.
The trouble is that Openreach and BT are flying apart at the speed of light and seem determined to build a massive firewall between the businesses.
Hi - do you know where the Gateway setting can be changed in the R7000 admin UI? The manual says, regarding setting up with a fixed IP,
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.I read somewhere else that the R7000 doesn't let you define the Gateway IP, but I hope that's not the case.
Cheers
ColBartram wrote:
Hi - do you know where the Gateway setting can be changed in the R7000 admin UI?
What "gateway setting" are you after?
The "gateway" word is usually reserved for modem/routers that support a phone. But people use it in various ways. (BT doesn't supply "gateways" in that sense.) Hence my question.
Did you check the manual?
Search "gateway". Read the bit Set Up the Router with an Existing Router or Gateway.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Depending on what you want the R7000 to do, AP mode would be the easiest way to use it with an existing router.
