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Forum Discussion
wad
Feb 05, 2022Aspirant
Compatibilty with WD live media box
I use a Western Digital Live 3 gen. media box to steams from my server. It has worked well without issue in the past. Recently however the WD is unable to connect with my network wired or wirelessly....
- Feb 13, 2022
Thank you for the help.
I set the box to an IP address I had reserved and also set the gate way and mast addresses.
This seems to have resolved the problem.
I'm still curious to know why this problem asserted itself after these years of problem free use.
It occurred on both the box I had used and the spare I had, were both had work before without any adjustments.
If you happen to think of anything let me know, this like an itch I need to scratch.
Thanks again for your help.
DexterJB
Feb 10, 2022NETGEAR Moderator
It looks like the issue is isolated to the media box. Please try setting the media box to acquire a DHCP IP address from the router instead of being set to static and try using the address reservation feature of the router. The link below may help.
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router?article=25722
Let us know how it goes.
Dexter
NETGEAR Team
wad
Feb 13, 2022Aspirant
Thank you for the help.
I set the box to an IP address I had reserved and also set the gate way and mast addresses.
This seems to have resolved the problem.
I'm still curious to know why this problem asserted itself after these years of problem free use.
It occurred on both the box I had used and the spare I had, were both had work before without any adjustments.
If you happen to think of anything let me know, this like an itch I need to scratch.
Thanks again for your help.