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Cynchotic's avatar
Cynchotic
Follower
Mar 29, 2022

Complete reset

I need to completely reset my netgear account. My x got into my router and account, I have 2 emails (trying to get rid of one of them) and everything’s all scrambled together now. The best way I know how to fix it is to completely reset everything but can’t figure out how. Can anyone tell me how to or give me suggestions? Thank You

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Cynchotic wrote:
    I need to completely reset my netgear account.


    Which account is this? Netgear has a  bunch of them.

     



    My x got into my router and account

    The router doesn't need any "account" in the outside world that your ex can access. You can change the passwords that it holds for accessing its controls and its wifi.

     

    You don't say which device you own, but the manuals should help.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    Tell us what it is that you want to control, and what you are logging into, and you might get better help.