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computer does not see USB drive connected to XR500
There are 5 windows 10 machines on home network. All 5 were set up the same.
The problem machine was working fine along with the other 4 until something catastrophic happened and I had to inst...
Gearhead support found the problem. It wasn't easy. Turns out an item in Group Policy editor needed to be turned on. SORRY, don't know what it was .. something about sharing, the remote access tech moved too fast. Once he made the edit, it works perfectly.
I want to sincerely thank EVERYONE who tried to help me. You guys are the best.
Thank you, Sir for the quick reply. Following your instructions, things are much improved but still have a connect problem. The problem is on a machine with W10-64 PRO. The others are W10 Home in case that is important.
When I click NETWORK in Explorer, READYSHARE is listed along with the other network devices. When I click on it it does not expand to subfolder USB_Storage ... as do the other machines, but instead give an error:
Windows cannot access \\READYSHARE
Check the spelling of the name (blah, blah, blah)
Error code 0x0070035
Troubleshooter cannot find the problem.
You should probably know when I checked the status on SMB 1.0, nothing was checked. I checked CLIENT ONLY and have now made this progress.
Looking at the OTHER machiines, I noticed this PRO machine also has a setting for SMB 3 which is/was ON, .. so I left it alone. The other machines have no such item.
Pictures provided just in case you can see them.
I'm guess again. I've got a mix of Home and Pro W10's running here, ALL are working fine.
I'm guessing the PRO is not on the SAME NETWORK NAME as the other PC's.
Open a CMD prompt on the Pro and another PC using the Windows key+R and enter CMD.
On both PC's enter "net config workstation" in the CMD prompt.
Check the line "Workstation domain" to see if they match.
Also in each run "net view". Should look like this on both PC's:
C:\>net view
Server Name Remark
-------------------------------------------
\\Home PC name
\\Pro PC name
\\READYSHARE readyshare
The command completed successfully.
Above first two line are examples, should see ALL PC's on the LAN and READYSHARE on all PC. Don't see READYSHARE on the Pro machine, and they are the same network name, has to be something else? Report back.
bad machine Microsoft Windows [Version 10.0.17763.379] (c) 2018 Microsoft Corporation. All rights reserved. C:\Users\owner>net config workstation Computer name \\TOSH-64 Full Computer name Tosh-64 User name owner Workstation active on NetBT_Tcpip_{75AC78BE-835A-4697-BBE0-AEA5E25E3E28} (4865EE12B6B5) Software version Windows 10 Pro Workstation domain WORKGROUP Logon domain TOSH-64 COM Open Timeout (sec) 0 COM Send Count (byte) 16 COM Send Timeout (msec) 250 The command completed successfully. C:\Users\owner>net view Server Name Remark ------------------------------------------------------------------------------- \\BRN0080770794D4 \\EMATIC \\READYSHARE NETGEAR XR500 The command completed successfully. Good machine Microsoft Windows [Version 10.0.17763.379] (c) 2018 Microsoft Corporation. All rights reserved. C:\Users\Owner>net config workstation Computer name \\ACER-64 Full Computer name Acer-64 User name Owner Workstation active on NetBT_Tcpip_{F6569A1D-3E3B-4891-802D-CC0CE8847927} (00E04C45005F) Software version Windows 10 Home Workstation domain WORKGROUP Logon domain ACER-64 COM Open Timeout (sec) 0 COM Send Count (byte) 32 COM Send Timeout (msec) 250 The command completed successfully. C:\Users\Owner>net view Server Name Remark ------------------------------------------------------------------------------- \\BRN0080770794D4 \\EMATIC \\READYSHARE NETGEAR XR500 The command completed successfully.Sorry for the delay. I 'posted' this reply a couple of days ago, but evidently it did NOT post. Everything looks the same to me.
I realize you can be VERY busy. Just wondering if you think there is still a chance at fixing this problem? Thanks for all you help, so far.
First, if NET VIEW is the same, then you can see both? What is the EXACT problem then?
Try NET VIEW \\READYSHARE on both PC's, it should show the actual share. Doesn't, that is a different problem.
Me fix it, NO WAY! I do not work for Netgear nor do support for them. I am a user, just like you, helping others out here.
Think you have a router problem (doubt it if it works on other machines), contact NETGEAR SUPPORT under SUPPORT and then MY SUPPORT.