NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Configure LAN as Wan Port Netgear Nighthawk RAX70
Is there anyway at all to change to a LAN port to WAN port on the Nighthawk RAX70? My WAN port is dead and ive tried everything to check its not just a software issue. I have reseted the router multi...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Swap LAN cables between the modem and router. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
You might contact NG support and ask about an RMA for your router:
https://my.netgear.com/support/contact.aspx
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
I have tried restarting my network in that order and no luck. The router was working just fine for a couple of months until this issue appeared.
When the issue first started I was on firmware 1.0.3.92 but I've recently updated to 1.0.11.112 to see if it would help at all, but the problem persists.
I did contact Netgear support and have an open support case but it's been over a month and no response from them.
I'll go make a post in that specific community and see if I have any luck with there.
Thank you.
When the issue first started I was on firmware 1.0.3.92 but I've recently updated to 1.0.11.112 to see if it would help at all, but the problem persists.
I did contact Netgear support and have an open support case but it's been over a month and no response from them.
I'll go make a post in that specific community and see if I have any luck with there.
Thank you.
Be sure you maintain contact with NG support. Keep poking them.
PatienceIsNeede wrote:
I have tried restarting my network in that order and no luck. The router was working just fine for a couple of months until this issue appeared.
When the issue first started I was on firmware 1.0.3.92 but I've recently updated to 1.0.11.112 to see if it would help at all, but the problem persists.
I did contact Netgear support and have an open support case but it's been over a month and no response from them.
I'll go make a post in that specific community and see if I have any luck with there.
Thank you.