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Forum Discussion
racerfern
Jun 09, 2017Tutor
Connected, no internet
I just bought a Netgear R7800 and updated to the latest firmware v1.0.2.28. I have optimum cable service and a wifi issue with android devices. I also have a win10 tablet that initially says "connect...
- Jun 26, 2017
I meant the modem.. Two parts - modem and router.. When you add a new router to a network, you start by turning off the modem to flush the old MAC address of the older router out of the MAC table. Once it has been off for about 5-10 minutes, power up modem (wait for the modem to come back online), then, power up router (properly cabled up to modem) then configure router when it is online. If your ISP does not release the MAC address of you old router, you can reconfigure your new router with the old router's MAC address, or a laptop MAC address, if you were successful connecting to the Internet after removing your old router. Clear as mud?
ElaineM
Jun 13, 2017NETGEAR Employee Retired
Welcome to the community, racerfern
Factory reset the unit and then reconfigure the router settings as if it's brand new out of the box.
When you configure the wireless settings, I suggest that you change the SSID and channel.
racerfern
Jun 13, 2017Tutor
Thanks, I've been fooling around and did something close to that. It seems selecting a different channel is the key. What does DFS mean on the 5G channels?
Also, are there channels that are so common that they should be avoided?
- netwrksJun 13, 2017Master
DFS: https://documentation.meraki.com/MR/Radio_Settings/Dynamic_Frequency_Selection_(DFS)
Not ideal if you leave close to an airport / radar. Hopefully with the DFS channels being availble, DFS is properly suppoertd on the router.