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Connecting an R7000P Nighthawk to a BGW210-700. Having trouble reconnecting my Vivint security hub
I’ve had this setup for a few years and periodically get connection issues. Every time I think I have it sorted something else happens and I have to reboot both routers, which usually fixes the issue...
you've got it a little mixed up.
If the BGW is in passthrough the R7000P should be in router mode.
If the BGW is in router mode the R7000P should be in AP (access point) mode.
I'd recommend putting the bgw in router mode with wifi disabled and the R7000P in AP mode because I see issues with the BGW in passthrough mode all the time
you've got it a little mixed up.
If the BGW is in passthrough the R7000P should be in router mode.
If the BGW is in router mode the R7000P should be in AP (access point) mode.
I'd recommend putting the bgw in router mode with wifi disabled and the R7000P in AP mode because I see issues with the BGW in passthrough mode all the time
Thank you for your reply. I apologize if I wasn't clear; the BGW wifi has remained off and I have never used it dually or at the same time as the R7000P. You could be right about one needing the be the router, however, I have tried this setup previously, where the R7000P was in AP mode and the BGW in router/default mode. I also tried it again a couple of days ago when I started making changes again; and again, I was having connection issues with some of my devices.
I will configure the BGW as you recommended to see if I can get it working properly.
Thank you
RandomAttention wrote:Thank you for your reply. I apologize if I wasn't clear; the BGW wifi has remained off and I have never used it dually or at the same time as the R7000P. You could be right about one needing the be the router, however, I have tried this setup previously, where the R7000P was in AP mode and the BGW in router/default mode. I also tried it again a couple of days ago when I started making changes again; and again, I was having connection issues with some of my devices.
I will configure the BGW as you recommended to see if I can get it working properly.
Thank youWith all of the changes you have made, how long has it been since you did a complete power down and sequential startup of your network?
Power down the BFW and pull the power cord and disconnect the Ethernet cord to your router. Power down your router and pull the power cord.
Give it all a few minutes to rest and drain off any residual settings. Connect the power cord and boot up your BGW. Give it ample time to boot and stabilize. One of the last indicators should be showing an internet connection. Now connect the Ethernet cord to the router and power it up. Allow the router to fully boot and stabilize. One of the last indicators on the router should be an internet connection. Now proceed with your configuration and testing.
Please see the update I posted as a new comment. Essentially, tried many things, no change
https://www.reddit.com/r/NETGEAR/comments/11dxrqh/soho_bgw210700_to_an_r7000p_nighthawk_having
RandomAttention wrote:
Thank you for your reply. I apologize if I wasn't clear; the BGW wifi has remained off and I have never used it dually or at the same time as the R7000P.
Disabling the WiFi on the BGW210-700 does not put it into bridge mode. I mention that because this is one of the pages that Google throws up.
It seems that this is a tricky device to handle. This seems to have worked for one owner of a Netgear router:
Solved: How do I setup bridge mode in the ARRIS BGW210-700 - NETGEAR Communities
Thank you for your reply. This is essentially what I was doing the first time with the BGW and Nighthawk. The BGW was in Passthrough mode and the Nighthawk in AP mode. However, as plemans mentioned (first response), they both can't be in Passthrough/AP mode. He recommended I put either the BGW in Passthrough and the Nighthawk in router mode, or vice-versa and the BGW in router mode and the Nighthawk in AP mode. This is the way it is currently setup; BGW in router mode and Nighthawk in AP mode. Everything connects perfectly except 1 device.
I had a long explanation of troubleshooting I did night before last and I don't know why it isn't in my comments. Essentially, I have tried everything everyone is recommending: rebooting, resetting both routers and starting from scratch, configuring both routers first before connecting, etc. It is a fact that our internet works and has worked in a plethora of configurations, some wrong/incorrect. But what started this was me trying to get this configured correctly and upon doing so now my Vivint security hub will not reconnect correctly to the Wifi.
A few weeks ago I thought it was a good idea to manually assign an IP based on the security hub's MAC in the Nighthawk of 10.0.0.100. Although I have reset both devices, now 2 times, including once 2 nights ago, the Nighthawk still registers this MAC address. The Vivint still connects to the Wifi, however, it's connecting under the old 10 network, so it's connected but not online. I have also rebooted that device and pulled it's battery multiple times and I get the same result. In my very long reply of troubleshooting that I can no longer find, I was asking if there is a CLI that I can access in the Nighthawk as the GUI doesn't appear to be working completely as it's still has this MAC registered in it's memory somehow. Even when the Vivint hub is "connected" the hub settings for the IP list it as manually set, meaning from the router. The only other thing I have left to do since resetting the Nighthawk is updating the firmware. I have it downloaded, but I haven't installed it yet. I am hoping that maybe that fixes this MAC address issue with the hub. I am still seeking assistance. Thank you.
