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RandomAttention's avatar
RandomAttention
Aspirant
Mar 01, 2023
Solved

Connecting an R7000P Nighthawk to a BGW210-700. Having trouble reconnecting my Vivint security hub

I’ve had this setup for a few years and periodically get connection issues. Every time I think I have it sorted something else happens and I have to reboot both routers, which usually fixes the issue...
  • plemans's avatar
    plemans
    Mar 01, 2023

    you've got it a little mixed up. 

    If the BGW is in passthrough the R7000P should be in router mode. 

    If the BGW is in router mode the R7000P should be in AP (access point) mode. 

    I'd recommend putting the bgw in router mode with wifi disabled and the R7000P in AP mode because I see issues with the BGW in passthrough mode all the time

RandomAttention's avatar
RandomAttention
Aspirant
Mar 01, 2023

Thank you for your reply. I apologize if I wasn't clear; the BGW wifi has remained off and I have never used it dually or at the same time as the R7000P. You could be right about one needing the be the router, however, I have tried this setup previously, where the R7000P was in AP mode and the BGW in router/default mode. I also tried it again a couple of days ago when I started making changes again; and again, I was having connection issues with some of my devices.

 

I will configure the BGW as you recommended to see if I can get it working properly.

Thank you

Kitsap's avatar
Kitsap
Master
Mar 01, 2023
RandomAttention wrote:

Thank you for your reply. I apologize if I wasn't clear; the BGW wifi has remained off and I have never used it dually or at the same time as the R7000P. You could be right about one needing the be the router, however, I have tried this setup previously, where the R7000P was in AP mode and the BGW in router/default mode. I also tried it again a couple of days ago when I started making changes again; and again, I was having connection issues with some of my devices.

 

I will configure the BGW as you recommended to see if I can get it working properly.

Thank you

With all of the changes you have made, how long has it been since you did a complete power down and sequential startup of your network?

 

Power down the BFW and pull the power cord and disconnect the Ethernet cord to your router.  Power down your router and pull the power cord.

 

Give it all a few minutes to rest and drain off any residual settings.  Connect the power cord and boot up your BGW.  Give it ample time to boot and stabilize.  One of the last indicators should be showing an internet connection.  Now connect the Ethernet cord to the router and power it up.  Allow the router to fully boot and stabilize.  One of the last indicators on the router should be an internet connection.  Now proceed with your configuration and testing.