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Forum Discussion
connecting security camera issues
I have an Arlo 4 Essential and it will find the wifi but not allow the set up. All of the troubleshoot from Arlo has been done and they have determined that it is due to the firewall settings on my r...
I will try that when I get home after work, can this be done thru the app or will I need to use the webpage for it. I run of a mobile phone only at home as I have a work laptop
If you're changing firmwares, I'd highly advise doing it over a wired connection.
You *can* do it wireless. but usually when we see a corrupt firmware issue, it tends to be when someones done it via the app or over a wireless connection.
changing firmwares did not solve the issue. as the previous version also does not have a firewall tab under security
Ahall1113 wrote:changing firmwares did not solve the issue. as the previous version also does not have a firewall tab under security
Its not about having a different tab. The newer versions got the netgear armor update and not all played nicely.
which version did you downgrade to and did you do a factory reset after the change?
I don't even remember at this point, I tried 2 versions. reset afterwards. I have tried without security and it does the same thing. I have worked at Best Buy for 18 years. The in field agents I asked for help yesterday said this has been an ongoing issues at clients houses. You would think netgear would see this as a problem and update and fix it but I guess once they get your purchase they can just run you around until your 90 warranty is up and tell you to but a 90/year subscription if you want help