NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

w1nterl0ng's avatar
w1nterl0ng
Aspirant
Jun 12, 2018
Solved

Connecting Work Laptop disables all other devices

When I bring my work laptop (windows 7) home and connect to the network (wired or wifi) all other devices in the house loose internet connection.  when I reun a tracert I get "unable to resolve targe...
  • Blanca_O's avatar
    Blanca_O
    Jun 18, 2018

    Hi w1nterl0ng, 

     

    May I ask for the following information: 

    - What is the Internet LED status when issue occur?

    - What is the IP address of the affected device and the work laptop when Internet stopped working? 

    - Will it disconnect right away when you connect you work laptop? 

     

    Regards, 
    Blanca 
    Community Team