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Forum Discussion
w1nterl0ng
Jun 12, 2018Aspirant
Connecting Work Laptop disables all other devices
When I bring my work laptop (windows 7) home and connect to the network (wired or wifi) all other devices in the house loose internet connection. when I reun a tracert I get "unable to resolve targe...
- Jun 18, 2018
Hi w1nterl0ng,
May I ask for the following information:
- What is the Internet LED status when issue occur?
- What is the IP address of the affected device and the work laptop when Internet stopped working?
- Will it disconnect right away when you connect you work laptop?
Regards,
Blanca
Community Team
Blanca_O
Jun 18, 2018NETGEAR Employee Retired
Hi w1nterl0ng,
May I ask for the following information:
- What is the Internet LED status when issue occur?
- What is the IP address of the affected device and the work laptop when Internet stopped working?
- Will it disconnect right away when you connect you work laptop?
Regards,
Blanca
Community Team
w1nterl0ng
Jun 20, 2018Aspirant
After a few tests, reviewing the logs and ipconfig/ifconfig files. I did a factory reset and it works now.
- Blanca_OJun 20, 2018NETGEAR Employee Retired
Hi w1nterl0ng,
Thank you for your feedback. Glad that it's working now.
Regards,
Blanca
Community Team