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Forum Discussion
Solved
Connection issues with https / apps
Hi all,
We recently set up a R7000P on our fixed IP account. Ever since we have issues with some websites and apps. Most sites works ok, but some websites apps cannot be reached because of the ...
Jeb8 wrote:
The DNS change looks like working.
Great. Curious if the Nighthawk is configured to pick it's (fixed) IP configuration from the ISP - including the DNS server addresses - or if you have to configure the router with fixed IP address and DNS server IP addresses based on the ISP data provided for your Internet connection. In either case, if the DNS server IP are ISP hosted, and only these show the issues - you know where you should talk to.
Hi Jeb8,
I just want to check the following:
- Make sure that there are not software that's blocking access to the website such as anti-virus or AD blocking program.
- Change DNS to 8.8.8.8 and see if issue would be fixed.
Regards,
Blanca
Community Team
The DNS change looks like working.
Jeb8 wrote:
The DNS change looks like working.
Great. Curious if the Nighthawk is configured to pick it's (fixed) IP configuration from the ISP - including the DNS server addresses - or if you have to configure the router with fixed IP address and DNS server IP addresses based on the ISP data provided for your Internet connection. In either case, if the DNS server IP are ISP hosted, and only these show the issues - you know where you should talk to.
It was ISP provided DNS..... :smileysad:
Thanks!